PLAYBOOKS

Six questions to answer before you spend a dollar.

Each playbook runs to the end and leaves you one document: counted answers from 100 customers, your own decisions, and the conditions that would make you stop.

Sharpen the Idea

What exactly am I building, and for whom?

  1. 1Fill in the five blanksYou decide
  2. 2Talk it through with a coachYou decideper use
  3. 3Narrow it downYou decide30C
  4. 4Who we will look forYou decide
  5. 5Save the idea briefYou decide
Ends with: Idea brief30 credits

First Customer

Who is my first customer, and what do I build for them?

  1. 1Find your 100 customers300C
  2. 2Choose the group to climb withYou decide
  3. 3What you want to learnYou decide
  4. 4Every customer question50C
  5. 5Hard questionsYou decide40C
  6. 6Real problems80C
  7. 7Solution questionsYou decide30C
  8. 8Your system50C
  9. 9Sales questions60C
Ends with: First customer report610 credits

Customer Interviews

What changes when I actually talk to my customers?

  1. 1Pick three to talk toYou decide
  2. 2Talk to each oneper use
  3. 3What you heardYou decideper use
  4. 4Ask the group80C
  5. 5Decide what changesYou decide
Ends with: Interview report80 credits

First Offer

What do I sell first, and at what price?

  1. 1Your first customer
  2. 2Feature candidates50C
  3. 3Ask your group about features80C
  4. 4Set the pricesYou decide
  5. 5Ask your group about prices80C
  6. 6Pick what goes in, and the priceYou decide
Ends with: First offer report210 credits

Launch Message

What do I say out there?

  1. 1Brand briefYou decide100C
  2. 2Choose channelsYou decide200C
  3. 3Create content100C
  4. 4Customer verdict on each copy72C
  5. 5Pick what passedYou decide
Ends with: Launch kit472 credits

Real CheckHonest ending

Do real customers say what the 100 said?

  1. 1Pick what to askYou decide
  2. 2Send it to real customers
  3. 3Collect real answers
  4. 4Compare and decideYou decide
Ends with: Real check reportFree

Finding your 100 customers (300 credits) happens once per project and is reused by every playbook. Optional steps inside a playbook are priced separately.